Sources and Collection of Personal Information
Personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or household.
We may collect personal information from visitors and users of our Website, prospective and current customers, event participants, applicants, vendors, and business partners.
We collect two broad categories of information:
- Information collected automatically (for example, device and browser details).
- Information you voluntarily provide to us.
The categories below describe personal information that we may collect, or have collected, in the previous 12 months.
Voluntarily Submitted Information
- Identifiers and contact details: name, email address, phone number, company name, job title, billing and shipping addresses, and social media handles.
- Account credentials: username and password for account access.
- Commercial and transaction information: product or service selections, subscription details, purchase amounts, invoices, and transaction dates.
- Payment information: payment card or bank details collected and processed by our payment processing partners.
- Equipment and business profile information:machine details, fleet and compatibility data, product preferences, and operational information you choose to provide so we can deliver services.
- Communications and support information: messages, call notes, form submissions, and support requests.
- Applicant information: employment and education history, resumes, and other information submitted in connection with employment opportunities.
- Multimedia and uploaded content: files, images, videos, voice recordings, or documents you upload or submit.
- Other information: any other information you choose to provide.
If you do not want us to collect this type of information, do not provide it. Choosing not to provide personal information may limit your ability to use certain features, products, or services.
Automatically Collected Information
We and our service providers may automatically collect information about activity on our Website and applications through cookies, pixels, tags, software development kits (SDKs), application program interfaces (APIs), and web beacons.
This may include domain name, IP address, browser and operating system, date/time and duration of visits, pages viewed, interactions, files downloaded, referring/exit links, and device identifiers.
If you access our Website from a mobile device, your mobile provider or operating system may share device and location data with us if enabled in your settings.
We may use this information to:
- Remember your preferences and improve your return experience.
- Deliver and measure relevant content, communications, and advertising.
- Monitor, analyze, and improve our Website and operations.
- Analyze traffic and usage trends.
How We Use Your Personal Information
We may use the personal information we collect for the following business purposes:
- Responding to emails, forms, and support requests and processing your inquiries.
- Creating and managing user accounts and customer profiles.
- Registering you for events, webinars, demos, or programs.
- Providing products and services, managing subscriptions, billing, and collections.
- Sending administrative updates and service-related communications.
- Sending marketing communications, where permitted by law.
- Improving products, services, user experience, and customer relationships.
- Conducting analytics, benchmarking, testing, troubleshooting, and internal research.
- Enabling participation in interactive Website features.
- Detecting, preventing, and addressing fraud, security incidents, misuse, and unlawful activity.
- Supporting corporate transactions, including mergers, acquisitions, reorganizations, or asset transfers.
- Processing employment applications and related recruiting activities.
- Complying with legal, regulatory, contractual, and enforcement obligations.
- Exercising or defending legal rights and responding to legal process.
- Any other purpose disclosed at collection or permitted by law.
Legal Basis for Collecting and Using Personal Information
Where required by applicable law, we rely on one or more of the following legal bases:
- Performance of a contract or steps taken at your request before entering a contract.
- Your consent, where consent is required.
- Legitimate business interests, including maintaining and securing our Website and services.
- Compliance with legal obligations, including tax, employment, corporate, and data protection requirements.
How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
- Affiliates: companies under common ownership or control for uses consistent with this Privacy Statement.
- Service providers and business partners: vendors that support hosting, analytics, communications, customer support, payment processing, security, and other operations.
- Payment processors: when you purchase services, payment details are provided directly to third-party processors, whose use is governed by their own privacy policies.
- Legal and regulatory authorities: when required by law, subpoena, court order, legal process, or government request.
- Protection of rights and safety: when needed to protect rights, property, safety, or prevent harm, fraud, or unlawful conduct.
- Corporate transactions: in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
- Other parties with your direction or consent: for example, integrations or tools you choose to connect.
We do not sell personal information for money. We may share certain identifiers and internet activity information with advertising and analytics partners for cross-context behavioral advertising, subject to your choices and applicable law.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Statement, including to:
- Provide and improve our Website, products, and services.
- Maintain our relationship with you.
- Comply with legal and contractual obligations.
- Resolve disputes, enforce agreements, and establish or defend legal claims.
Retention periods vary based on the nature of the information and applicable legal requirements.
Your Choices
Depending on your location, you may have privacy rights under applicable law (for example, in California, Colorado, the European Union, or the United Kingdom), including rights to:
- Know what personal information we collect and use.
- Access specific pieces of your personal information.
- Request portability of your personal information.
- Request deletion of your personal information.
- Request correction of inaccurate personal information.
- Request restriction of processing in certain circumstances.
- Object to processing in certain circumstances.
- Withdraw consent where we rely on consent.
- Opt out of sharing of personal information for cross-context behavioral advertising.
- Not be discriminated against for exercising privacy rights.
To opt out of promotional emails, use the unsubscribe link in a marketing message or email us at legal@matchpointintelligence.com. We may still send transactional or service-related communications.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
To exercise applicable privacy rights, contact us using the information in the Contacting Us section. We may need to verify your identity (and, where relevant, your authorized agent's authority) before fulfilling a request.
If you are an authorized agent submitting a request on behalf of another person, we may require proof of your authorization and additional verification information.
Children's Privacy
Our Website, products, and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete it.
If you believe a child under 18 has provided personal information to us, contact us at legal@matchpointintelligence.com.
How We Protect Collected Personal Information
We implement reasonable technical, organizational, and administrative safeguards designed to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies (Cookies) to remember preferences, analyze traffic, improve performance, and support advertising and measurement.
Cookie categories generally include:
| Cookie Type | Description |
|---|
| Essential Cookies | Required for core functionality, security, session management, and basic Website operations. |
| Analytics Cookies | Help us understand usage patterns, page performance, and how visitors interact with our Website. |
| Advertising Cookies | Used by us or third parties to deliver and measure relevant advertising on our Website and other sites. |
Your browser may provide a Do Not Track setting. Our Website may not respond to all Do Not Track signals, but where required by law we honor recognized opt-out preference signals, such as Global Privacy Control.
Changes to This Privacy Statement
We may update this Privacy Statement periodically. When we do, we will revise the Last Updated date and post the updated policy on this page. Where required by law, we will provide additional notice.
Third Party Links and Websites
Our Website may link to third-party websites, services, and applications that we do not operate or control. This Privacy Statement does not apply to third-party services. Review each third party's privacy practices before submitting personal information.
Contacting Us
If you have questions about this Privacy Statement or our privacy practices, contact us at legal@matchpointintelligence.com.
